Cancellation and Refund Policy
Effective Date: 30 March 2025
1. Cancellation Policy
You may cancel your order within 24 hours of placing it. Once the order has been processed or shipped, cancellation requests may not be accepted.
2. Refund Eligibility
Refunds are only applicable under the following conditions:
- The product is defective or damaged upon arrival.
- You received the wrong item.
- The order was canceled before shipping.
3. Refund Process
To request a refund, please contact our support team at support@miraclearbor.com with your order details and proof of issue.
4. Refund Timeline
Approved refunds will be processed within 7-10 business days. The amount will be credited to your original payment method.
5. Non-Refundable Items
Certain items are non-refundable, including:
- Gift cards
- Downloadable software or digital products
- Personalized or custom-made items
6. Contact Us
If you have any questions about our cancellation and refund policy, contact us at support@miraclearbor.com.